Turtledove London FAQs

Explore valuable details about everything Turtledove-related. If none of the information below answers your queries, our dedicated Customer Service Team is available for assistance, Monday to Friday from 9am to 5pm (excluding Bank Holidays)

For any enquiries please contact us on email customerservice@turtledovelondon.com

Orders & Shipping

We use Royal Mail

11am

Yes absolutely!

EU -

Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Türkiye, Ukraine

International -

Argentina, Australia, Brazil, Canada, China, Hong Kong SAR, India, Israel, Japan, Jordan, Kenya, Lebanon, Malaysia, Mexico, New Zealand, Nigeria, Pakistan, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Thailand, United Arab Emirates, United States

Returns

TURTLEDOVE LONDON RETURNS DEPT.
UNIT 3 BURNT THORNS FARM,
KILSBY LANE, HILLMORTON
CV21 4PN

Yes, simply fill in the returns/exchange form, and post the item back to us. We will send out the exchange free of charge.