If none of the information below answers your queries, our dedicated Customer Service Team is available for assistance, Monday to Friday from 9am to 5pmĀ (excluding Bank Holidays)
For any enquiries please contact us on emailĀ
Shipping
For UK orders we currently use Evri. For international DHL. Please note that this may change from time to time though depending on location and time of year.
UK 4pm
Standard Delivery: 3ā5 working days.
Next Day: Next working day if ordered before 4 pm MonāFri.
A tracking link is provided on all orders.
For worldwide shipments, see our delivery page for estimated transit times. Delivery and Shipping.
We ship worldwide.
Returns
Yes, simply fill in the returns form provided in your order and post the item back to us.
Please note the cost and responsibility of returning the goods back to us sits with the customer so please ensure you keep tracking information should anything happen.
Turtledove London Returns
Unit 2C, 7 Forest Park Way
Pease Pottage
RH11 9ZG
Refunds will be processed upon receiving your return, usually within 7 working days. The credit will be applied to your original payment method and may take up to 7 working days to appear, depending on your bank.
Please reach out to our Customer Service team via the link in our contact us page who can resolve this for you.
Product
Our pieces are designed with both comfort and style in mind, adapting to changing bodies with a generous fit. If you are pregnant you may wish to choose one size up if you'd like it to fit until the end of your pregnancy.
We are moving our original sizing into more understandable sizing for our customers. see below as a reference:
- Size 0 fits XS
- Size 1 Fits a S
- Size 2 Fits a M
- Size 3 Fits a L
- Size 4 Fits a XL
Sizing on our pieces can vary slightly depending on the style and fabric you choose,
All our pieces are made from either 100% GOTS approved organic cotton or recycled materials saving it going to landfill.