If none of the information below answers your queries, our dedicated Customer Service Team is available for assistance, Monday to Friday from 9am to 5pm (excluding Bank Holidays)
For any enquiries please contact us on email
Shipping
We use Royal Mail
UK 4pm
Royal Mail Standard Tracked: 3–5 working days.
Royal Mail 24hr: Next working day if ordered before 4 pm Mon–Fri.
We use Royal Mail for UK orders, providing a tracking link once your order is shipped.
For worldwide shipments, estimated shipping time is shown at checkout based on location. Typically between 2-5 days.
EU -
Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Türkiye, Ukraine
International -
Argentina, Australia, Brazil, Canada, China, Hong Kong SAR, India, Israel, Japan, Jordan, Kenya, Lebanon, Malaysia, Mexico, New Zealand, Nigeria, Pakistan, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Thailand, United Arab Emirates, United States
Returns
Yes, simply fill in the returns/exchange form provided in your order and post the item back to us. We will send out the exchange free of charge.
Please note the cost and responsibility of returning the goods back to us sits with the customer so please ensure you keep tracking information should anything happen.
UNIT 3 BURNT THORNS FARM
KILSBY LANE
RUGBY, WARWICKSHIRE
CV214PN
Refunds will be processed upon receiving your return, within 7 working days. The credit will be applied to your original payment method and may take up to 7 working days to appear, depending on your bank.
Please reach out to our Customer Service team via the link in our contact us page who can resolve this for you.
Product
Our pieces are designed with both comfort and style in mind, adapting to changing bodies with a generous fit. If you are pregnant you may wish to choose one size up if you'd like it to fit until the end of your pregnancy.
We are moving our original sizing into more understandable sizing for our customers. see below as a reference:
- Size 0 fits XS
- Size 1 Fits a S
- Size 2 Fits a M
- Size 3 Fits a L
- Size 4 Fits a XL
Sizing on our pieces can vary slightly depending on the style and fabric you choose,
All our pieces are made from either 100% GOTS approved organic cotton or recycled materials saving it going to landfill.